May 01, 2008
Optimization Tip
Action = Culture
An organization’s culture is not found in the words that are used but in the actions of all personnel.
Safety and quality are two areas that in the past 30 years have been through significant change in what people do, as opposed to what they say they do. That is taking the actions to keep people safe and/or produce quality products rather than just saying that this is important.
If you want to change the culture with respect to maintenance or other activities in your organization insist on the actions that demonstrate the culture you want. Ultimately, people’s actions influence their mindset and this drives their culture. To apply this principle you must ensure that you are walking the talk.
Tip provided by Phillip Slater
Initiate Action
Australia phone: +61 3 9331 3181
USA and Canada call: (800) 581 7678
http://www.InitiateAction.com
