June 03, 2009
There’s More to Training than Skills Development
by Ken Bass, CMRP, Director, Content and Quality, Management Resources Group
Most organizations have recognized for many years that when we change the way any job is done, we most likely change the knowledge and skills necessary to succeed at that job. For minor changes in the work, some on the job training is sufficient. When the changes involve dramatic differences in the knowledge and skills base, formal training is required. But one question remains. That is, is “how to” training enough since it is very specific to the knowledge and skills for a discrete set of tasks?
