October 08, 2008
Angelo Agresti on Management Commitment & Leadership
Management Commitment and Leadership is essential for an operation to realize goals related to both business success and continual improvement. However management and leadership are completely different attributes. Leaders are not always managers and some managers are poor leaders.
Business success is determined by achieved performance in comparison to agreed goals. To realize business success Management Commitment and Leadership should be applied according to a specific hierarchy of performance categories associated with business goals. The suggested performance hierarchy is safety, quality, cost and volume.
